Technology Business Management: OMB and GSA Need to Strengthen Efforts to Lead Federal Adoption

What GAO Observed

The Office of Management and Spending plan (OMB) and Common Providers Administration (GSA) have taken ways to direct authorities-extensive Technological innovation Company Administration adoption, but development and results are constrained.

  • OMB’s original 2017 ideas for governing administration-wide adoption demanded businesses to report IT spending using categories in the 1st two levels. OMB ongoing to demand reporting of these two levels in subsequent strategies. Nonetheless, 5 decades after developing first programs, OMB had not expanded on demands to include things like the relaxation of the taxonomy—the categories in layers 3 and 4, and subcategories for all layers (see determine).

Extent That the Office of Administration and Budget’s (OMB) Designs Addressed Things of the Technology Enterprise Administration Taxonomy Variation 3.

  • OMB and GSA assisted company endeavours to put into practice the Technology Organization Management framework by, for case in point, creating implementation guidance and a maturity product assessment software. On the other hand, OMB and GSA have not assessed company maturity. Further, they have not analyzed the quality of agencies’ information documented in the first two layers.
  • OMB and GSA introduced company-reported information on the federal government’s IT Dashboard (levels 1 and 2), but did not disclose that about $31 billion in fiscal 12 months 2021 investments ended up excluded. More, they have not analyzed inconsistencies in fiscal yr 2022 details, or addressed use of benchmarking that would help spending comparisons to corporations of similar size or mission.

OMB and GSA officers maintain that Technological innovation Small business Management implementation proceeds to be a precedence. Nonetheless, right until OMB establishes documented options and company anticipations for the remainder of the taxonomy, uncertainty will cloud company initiatives. Even further, the continuing absence of OMB route could avert the federal federal government from totally acquiring intended benefits these kinds of as optimizing IT paying out.

Why GAO Did This Analyze

The authorities has confronted longstanding problems in IT management and paying transparency. In 2017, OMB introduced its intention to make improvements to insights into IT spending via federal government-vast adoption of the Technological innovation Organization Management Council’s framework.

This framework offers a standard taxonomy that is organized into four levels (value swimming pools, IT towers, products and solutions and solutions, and small business models and abilities) supposed to clearly show an organization’s whole IT shelling out from distinctive perspectives. These 4 levels are comprised of investing groups and subcategories.

GAO was questioned to report on Know-how Enterprise Management implementation. GAO’s goal was to determine development OMB and GSA have created in the govt-extensive adoption effort and hard work. To do so, GAO analyzed and in contrast programs in opposition to suitable conditions, these kinds of as Technology Business Management Council advice. It also analyzed details, as documented by agencies for fiscal a long time 2021 and 2022, and interviewed appropriate officials.